Cancellation Policy

Orders, once acknowledged by UPSCCONNECT, may not be cancelled without express written authorization by UPSCCONNECT. This Order Cancellation policy applies when the customer cancels all or part of an order after order acceptance and acknowledgement from UPSCCONNECT but before shipment of goods or execution of services. Orders such cancelled will have zero charges.

Orders Cancelled After Shipment will be treated as a “Return” with all applicable fees. Orders which are Refused At Delivery may be assessed an order cancellation fee, a re-stocking fee and/or other applicable


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